We would like to acknowledge the traditional custodians of the land on which we meet and work throughout Australia.
We pay our respects to their elders past, present, and emerging and acknowledge that sovereignty has never been ceded.
36 projects with 30 partners
66% repeat partners
83% of projects were virtual
Quality of work rating 6.2 out of 7
Our clients likelihood to recommend YLab is 6.5 out of 7 with 7 being highly likely to recommend
10,792 hours of employment for 70 YLab Associates
1,618 hours on coaching and training (15% of employment time spent uplifting capability of young people)
96% of YLab Associates believe working at YLab has increased their confidence
76% of YLab Associates report they have has access to new personal and professional networks
80% of YLab Associates feel they influenced clients and decision makers
We engaged a further 1,324 young people in paid co-design and decision making opportunities
YLab Associates likelihood to recommend YLab as a place to work is 6.4 out of 7 with 7 being highly likely to recommend
There is nothing quite like young people’s unwillingness to accept the status quo as ‘good enough’ – or their sheer optimism and ingenuity, to create alternatives. They’re connecting, creating and organising in new ways, enabled by technology, and with an increasing sense of urgency. They’re doing this as young people – but for everyone.
Founded in 2016 by the Foundation for Young Australians, YLab exists to equip young people with the power, networks, and skills to shape the systems that impact them most. This mission became even more important in 2020 when COVID-19 compounded long-term and interconnected patterns of injustice for young people including (not limited to):
While we know these challenges have always been intersecting, COVID-19 amplified this reality, demonstrating the unique vantage point that those with lived experience of these challenges have in understanding the patterns of connection between the different challenges.
This upheaval has made us more aware of the interconnected nature of systems and societal structures. In YLab's national COVID-19 codesign challenge, young people gathered online to explore challenges and design solutions for under and unemployment.
Yet, the six solutions intersected across employment, education, mental health, access to decision making, discrimination, social connection, environmental sustainability, and the widening class divide.What this tells us is that we can't address these challenges in isolation. We need deep collaboration across systems and generations to solve young people’s biggest challenges.
2020 saw YLab continue to grow, with many organisations recognising the important and urgent need to have young people driving the design, and delivery of the solutions to the challenges impacting their lives.
Our partnerships couldn’t exist without the organisations and institutions who are prepared to do things differently. Their continued work with young people in 2020 speaks volumes about the value young people bring to government, education, corporate, not-for-profit, and philanthropic sectors and the value these partnerships bring to young people.
This review explores and celebrates YLab’s impact across two key areas: ‘Co-design and Consulting’ and ‘Employing and Backing Young People’.
We hope this review conveys the resilience, dedication, and ingenuity of the YLab community. And that by being intentional in how we, as a society, equip young people with the knowledge, skills, and platforms to shape the systems around them we improve the way we understand and solve problems intergenerationally, increase their relevance and longevity of the solutions we invest in, and maximise the investment of society’s resources.
Ultimately, YLab’s goal is to design solutions so that our social systems and practices can be fairer for all. While not to trivialise the devastating impacts of COVID-19, we believe the breakdown of society’s practices and policies calls us to reimagine more resilient and inclusive approaches to living and working.
We look forward to continuing to work with you on these approaches in 2021 and beyond.
1 ABC News, One in three young Australians is unemployed or needs more hours, and the trend could last a decade, 2020.
Foundation for Young Australians, The New Work Standard – how young people are engaging with flexible work, 2020.
2 ABC News, Mental health need increases amid long waitlists for professional help, sharp rise in emergency presentations, 2021.
3 Amanda Rishworth MP, Youth Unemployment More Than Double The National Average – Press Release, 2020.
4 Mission Australia, Youth Survey Report, 2020.
5 Un Youth, Australian Youth Representative Consultation Report, 2019.
6 Foundation for Young Australians, How young people are faring in the transition from school to work, 2014
7 Australian Institute for Disaster Resilience et. al. Our World Our Say – National survey of children and young people on climate change and disaster risk
8 Australian Institute of Health and Welfare, How are young Indigenous people in NSW faring? 2018.
YLab is a co-design and consulting social enterprise that brings young people with diverse lived experiences and partners together to tackle society’s most complex challenges. YLab’s vision is to equip young people to be in the driver’s seat by giving them access to power, networks and skills to shape systems across the globe.
Since 2016, we have engaged 120 young people as YLab Associates and a further 6,241 young people in co-design and decision making projects across Australia.
YLab Associates are the most valuable part of YLab’s model. Since its establishment in 2016 YLab has recruited, trained, and employed more than 120 associates aged 18 - 30 through 160 client projects over the past 4 years. We currently have a workforce of 70 talented and diverse Associates.
70 Associates employed and coached, 38 new recruits
16.0% are Aboriginal or Torres Strait Islander
20.0% identify as living with a disability
32% identify as part of the LGBTQIA+ community
60.0% identify as Culturally and Linguistically Diverse
72.0% identify as female
Our business model exists to equip young people with the power, networks and skills to shape systems across the globe and create a network of young people and institutions who are rethinking the systems that shape the world.
Learn more about our services here
YLab Associates are a cohort of over 70 young people aged 18-30 recruited based on their diverse lived experiences and disciplines and trained in consulting, co-design and skills for the future of work.
While YLab adapted to take all aspects of our employment model and co-design methods online, we're fortunate that our team and Associates have always operated using different degrees of remote work, so we are set up well to do so. To suit a physically isolated but socially connected new reality YLab in 2020:
Used digital tools such as Zoom, Miro, and Mentimeter to continue to deliver engaging and impactful co-design workshops online
Introduced two weeks of paid Pandemic leave for YLab Associates and other staff to ensure our workforce had some security in a period of upheaval
Provided data packs, laptops, and additional technical training as needed to keep our network of young people connected
We engaged 1,384 young people in paid co-design and decision making and provided 165 paid opportunities for YLab Associates across 36 projects in 2020.
In early 2020 YLab saw the need to gather insights and design solutions with young people about their experiences of the pandemic, quickly. We sponsored two Co-design Challenges, one National and one in NSW that focused on young people's challenges and solutions around Un and Underemployment (National) and Health and Wellbeing (NSW).
The effect of COVID-19 dramatically impacted the systems that shape our lives. This was especially true for young people experiencing greater economic inequality than any generation of Australians before them.
Already experiencing high levels of un and underemployment before COVID-19, young Australians are disproportionately impacted by pandemic-induced job losses within the casual workforce and industries they often work in e.g., hospitality and retail.
YLab established the COVID-19 co-design challenges to understand the challenges young people face and design innovative solutions to these problems.
We know that part of systems change is the imagining and shaping of what the future could be. Storytelling plays a vital role in tapping into people's collective narratives. YLab Studio works to centre young people in the narratives of their future and equips them with the tools to produce and distribute their work.
Our online following grew by 500% in 2020
36 young people's stories shared through YLab studio
10 young people developed communication and storytelling skills in ongoing employment
Advice with Ope
In this post for World Mental Health Day, Ope shares some of her Aunty Wisdom, the importance of counting small successes in a day, reaching out to friends for help, and holding onto hope.
7 Days of Systems Change Challenge
For one week in May, we asked our community to share what systems they were interested in changing and how they wanted to change them, and they brought the answers!
What is a system: breaking down concepts
Sometimes the work of systems change has an unfortunate byproduct of jargon - we think this shouldn't be a barrier, so we like to break down the big concepts into accessible language.
In 2020 YLab completed 36 projects with clients, with a total of 30 partners.
Our income grew 34% in 2020
Our average project size grew 47% to $38,466
66% of projects were with repeat partners (Brimbank City Council has completed the highest number of projects with YLab - 7 since 2016)
83% of projects were delivered virtually in 2020
Working with YLab really opened my eyes to what true co-design is - especially when it comes to young people and what they need. I would never do another project with young people without YLab.
RMIT University
YLab is one of the few organisations investing in youth driven initiatives in Australia and around the world. Our partnership allowed our team to learn how to effectively develop initiatives designed by young people and gave us a thorough understanding of the co-design process. The YLab team is a joy to work with and each member brings so much expertise, empathy and enthusiasm to each conversation.
Miracle Foundation
YLab thoroughly supported our engagement with young people. Their professionalism and strong understanding of the cohort of participants helped make the engagement very meaningful for both the participants and our organisation.
Creative Victoria
In the complicated environment that was 2020, the team from YLab proved themselves to be responsive, understanding, flexible, adaptive and professional. This resulted in a quality outcome that could pave the way for future projects.
Department of Environment, Land, Water and Planning
It's always a pleasure to work with YLab. The team have an easygoing but professional approach which helps to build a trusting and successful partnership.
Bayside Glen Eira Kingston Local Learning & Employment Network
The City of Brimbank has one of the highest rates of youth unemployment (18.2%) in Victoria for young people aged 15 - 29 years old. Building on its existing partnership with YLab, Brimbank City Council established a Youth Employment Taskforce as a part of the federally funded Regional Employment Trial ‘BrIMPACT’ project. The objective of BrIMPACT was to redesign policies related to the recruitment, retention, and employment of local young people to increase young people’s workforce participation in the city of Brimbank.
There has been an increase of youth homelessness nationally in the last five years - with 43,500 young people between 12 and 24 reported experiencing homelessness in 2018. Youth unemployment has also increased to 14.13% compared to 7.4% for the entire workforce, according to the (Australian Bureau of Statistics, 2020). In response, Shark Productions created ‘Life After The Oasis’, a sequel to The Oasis Documentary. They partnered with YLab to provide young people with lived experience meaningful employment in designing and delivering pathways out of homelessness in partnerships with schools.
In 2019, the Council of Australian Governments (COAG) Education Council commissioned a Nationwide review into senior secondary students' pathways into further education and training and the workforce. As part of the review, YLab engaged 50 young people to explore the challenges and opportunities related to transitioning out of secondary education and to co-design prototypes, specifically for the concepts of a Learner Profile and Education Passport, documents to capture the skills and experiences of young people alongside the ATAR.
Access to quality mental health support is a significant challenge for young people in Victoria and is of great importance for many young people nationally. 1 in 4 young people are at risk of serious mental health challenges (Mission Australia, 2018), with 75% of mental health issues occurring before 25 years old (Beyond Blue, 2020). Orygen engaged YLab to co-design a regional development model for young people accessing mental health services in Melbourne's west.
Wollotuka Institute at the University of Newcastle engaged YLab in 2019 to centre the lived experience and expertise of First Nations students to design solutions to the challenges young Mob face at the university. In 2020 Wollotuka Institute and YLab partnered again to run the program for a second year.
The Metropolitan Partnerships, Office for Suburban Development partnered with YLab for the Festival of Learning virtual event. With the long-term impacts of COVID-19 disproportionately affecting young people, the Festival of Learning was a platform for young people to share their employment and mental health experiences and inform the State Government's priorities for young people in Victoria.
Monash Student Leadership Summit
The New Work Standard: Co-design and Research Report
Financial Wellbeing Campaign
Admiring the Problem Workshops
Wollotuka Associate Model 2020
VCAL Future of Work Toolkit
$20boss NDIS videos
Careers in Civil Workshop
Renewable Energy Animation
National Youth Disability Summit
You, Me & Money Platform Co-design
Hospital in the Home Pilot Co-design, Orygen Associate Model 2020
WorkWell Virtual Reality Project
COVID-19 Community Activations
Oasis Youth Homelessness Project
Co-designing The Y Career Agency
Senior Secondary Pathways Research and Insights
Justice Literacy Resources
COVID-19 Roundtable
BrIMPACT (Regional Employment Trial) & Virtual Learning Bootcamp
Western YLab Learning and Employment Model
Learning Creates Australia Model
Cricket Australia Young Leaders Program
GEN44 Professional Development Workshops
Youth Voice in COVID-19 Research and Insights
Associates worked 10,792 paid hours in 2020, increase of 14% from 2019
1,618 of these hours were paid coaching and training (15% of all hours worked)
29% of YLab’s income was spent on employing YLab Associates
165 paid opportunities to co-lead projects
A further 1,324 young people were engaged in paid co-design and decision making opportunities
YLab Associates likelihood to recommend YLab as a place to work is 6.4 out of 7 with 7 being highly likely to recommend
At YLab, we’re committed to doing things differently. We see our impact not only in the project work we do with our partners but also in providing meaningful, legitimate employment and skill development opportunities to the young people in our network, our YLab Associates.
YLab has an active community of 70 YLab Associates who have diverse lived and technical expertise. They bring this expertise to our work and undeniably add the greatest value to what we do. They intimately understand the problems we're trying to solve because they’re structural challenges they face in their own lives.
This means they hold unique perspectives on the patterns of the systems YLab works within and the innovative solutions required to improve systems and practices. Our model is to provide meaningful employment - and coaching, and capability development for the YLab Associates.
Below is an overview of our model and how we understand the financial, time, and personnel investments required to run an employment model that centres young people legitimately.
YLab aims to deliver 25% more projects with young people and new and existing partners across Australia and internationally, with a focus on Queensland, New South Wales, and Victoria. Our systems change projects will continue across the employment, learning, health and well-being, policy, and decision-making domains. If you are interested in finding out more or sharing your ideas for a project with young people, contact us here.
In 2020, the Foundation for Young Australians developed its 2021-2023 strategy. YLab is one of four pillars in the new strategic direction focused on young people having the power to beat injustice and transform the future.
With twelve First Nations Associates from nations across the Northern Territory, Western Australia, Victoria, New South Wales, Queensland, and Tiwi Islands, YLab is seeking partners to help us continue to grow our First Nations practice in 2021.
YLab First Nations exists to ensure an Australia where First Nations young people are heard, valued, and driving our nation’s future. To strengthen our impact, we will bring First Nations ways of working to our operations and how we approach and deliver projects. Our First Nations social innovation model centres First Nations ways of doing, thinking and being.
We know that some young people love the flexibility of casual work while others would like greater stability and consistency and a clearer progression pathway within YLab. In response, we have developed a new Associate Model to test in 2021. 8 Associates will complete a 12 month part-time immersive learning and project delivery experience, alongside the existing cohort employed on a flexible basis. The program consists of:
Given the appetite of 12-17 year olds to contribute to social change, YLab has recognised the need and opportunity to extend our cohort of YLab Associates (currently 18-30 years old) to include young people aged 15-17. In 2021, YLab will hire up to 18 new Associates through Learning Creates, a national alliance bringing together diverse stakeholders across the Australian community to create innovative, practical solutions to deeply entrenched and systemic educational challenges.
Angel Towney (she/her)
First Nations Manager
Fraol Aliko (he/him)
Community Manager
Rona Glynn-McDonald (she/her)
First Nations Director
Bianca Orsini (she/her)
Director
Laura Barstow (she/her)
Business and Operations Manager
Sasha Sullivan (she/her)
Learning Manager
Brigid Canny (she/her)
Executive Director
Marta Marchevski (she/her)
Manager and Studio Lead
Will Austin (he/him)
First Nations Manager
Chelsea Lang (she/her)
Director
Michael Lim (he/him)
Senior Manager
If you have an existing project in mind or are facing a challenge that needs engagement and innovation by young people, we’d love to help you co-design solutions to solve the challenges you face. Get in touch with us at hello@ylab.global
By investing in YLab you help create opportunities for young people by supporting YLab’s Associate training and coaching model, infrastructure and in the capacity building of our staff. You not only help us grow but you ensure that we create sustainable futures, for young people equipping them with the power, skills and networks to shape systems.
To learn more about what we do and how we do it, we can grab a coffee, send you more information or you can join our mailing list by entering the form below.
If you are a young person who wants to learn more about what we do please join our mailing list below or get in contact with us at hello@ylab.global. We'd love to hear from you!
We designed evaluative surveys centred around markers of progress through our theory of change (KPIs)
We used Typeform to create, distribute and collect survey data (Associate and Client surveys) this is what informed the net promoter scores, satisfaction rates, demographic data and other qualitative data
We analysed qualitative data using Dovetails coding framework.
We noted limitations of previous data collection techniques, improving processes for future
We examined the 2019 and 2020 project pipeline, to gain insight on income and project size
We documented and reflected on projects over the year, compiling insights and tallying impact.
The financial results we have are currently unaudited.